Disturbance of the Day

My dad passed away in February. Today I got an email from him. So did everybody else in his address book. His account was hacked. I think he would have found this disturbing.

So I tried to get into his account to close it, but I don't have his password. And now I have 72 hours of Microsoft figuring out whether I know enough about my dad that I can reset his password. I think I know enough. Will Microsoft agree?

I am putting this entire subject in the category called "imponderable."